Frequently
asked questions
Commercial inquiries
I'm a consumer, can I buy your products directly?
Contact us and we'll direct you to your nearest dealer.
Where can I buy your products?
Contact us to find the closest store in your area.
I can't find my local agency
See the "contacts" section of our website. If you still do not find it, contact us at vendite@stral.it or at +39 030 2015103
Technical inquiries
How can I clean stainless steel?
Visit the "product care" section of our website.
I can't find the assembly instructions of a product, how can I request them?
Email tecnico@stral.it or call +39 030 2015112
How many years are your products guaranteed for?
The material is guaranteed for 10 years against corrosion-through and 2 years extendable to 5 years for the electrical parts. For further information see the "Terms & Conditions" section on our website.
Can I use the DALI system on your products?
Yes. For details email tecnico@stral.it